Hi! I'm
Lemuel Polancos
Shopify Expert & Customer Support Specialist
A seasoned remote freelancer since 2017, specializing in e-commerce and customer support.
My awesome Services
I offer a comprehensive range of skills and services aimed at optimizing business operations and improving customer satisfaction.
Shopify Services
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Shopify store builder -
Theme customization -
HTML & CSS customization -
Shopify app management -
SEO -
Product listing
Admin Support
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Phone support -
Email support -
Team collaboration -
Product research -
Order fulfillment -
Google Spreadsheets
Marketing
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Social media marketing -
Social media management -
Content creation -
Email marketing -
Influencer outreach -
Facebook, Instagram & Tiktok
Why hire me for your Project?
Hiring me for your project brings a strategic advantage due to my extensive expertise in eCommerce, spanning social media marketing, customer support, and Shopify management. With over seven years of experience, I possess a robust skill set essential for effectively handling diverse responsibilities, contributing significantly to your project objectives. Proficient in Shopify and adept in customer engagement and organizational efficiency, I promise to enhance your online presence, optimize workflows, and deliver exceptional service.
Moreover, my adaptability, initiative, and professionalism further bolster my suitability. Having excelled in both remote and corporate environments, I offer a flexible approach to project dynamics and proactive learning. I prioritize transparent communication and streamlined collaboration, leveraging tools effectively to meet deadlines. By hiring me, you gain a committed team member dedicated to driving success through expertise, diligence, and professionalism.
Proficient in the following apps and tools
Work Experience
Customer Service/Email Support
F13 Works LLC.
January 2022 - September 2023
- I provide assistance to customers, users, retailers, and suppliers, addressing various needs as required. Additionally, I manage tasks such as website maintenance and other associated responsibilities.
Customer Service/Email & Chat Support
Happy Healthy Hippie Co.
April 2019 - November 2022
- I assist customers with their inquiries, offering insights into the health advantages of our products, while also taking on extra responsibilities to maintain the efficiency of the store's operations.
Shopify Store Manager
I Shop Sassy Chick Inc.
May 2019 - October 2021
- Typically, my responsibilities entail supervising different facets of the online store's functions, aiming to maintain its seamless operation and foster its expansion and achievements.
Customer Service/Email Support
Snipesoft Ltd.
February 2017 - May 6, 2019
- Overseeing multiple eCommerce stores on www.trademe.co.nz, I also handle phone and email inquiries along with various administrative duties for their online business.